COVID-19: Westone Manor Hotel update

January 2021 National Lockdown: Following recent Government restrictions, from Monday 4th January 2020, overnight stays for only work purposes, education or other legally permitted reasons are allowed. For more clarity if you are allow to stay, please click here. If you have a booking that is under a flexible or super-flexible rate which was booked on our website, and you wish to make a cancellation/modification, please click here.


The wellbeing of our guests and staff are of paramount importance. We are monitoring and adopting the WHO standard recommendations and following the government guidelines to reduce exposure & transmission of COVID-19.

We are taking standards of hygiene and cleanliness very seriously to help combat the spread of the virus. Additional measures are in place with increased frequency of cleaning and disinfecting in the public areas, paying attention to ‘high’ touch surfaces such as, entrances, front reception desk, handrails, door handles, lift and public toilets amongst others.

  • A mobile app has been introduced so that customers can place their bar orders (food & drink) from their mobile phone without having to go to the bar.
  • Social distancing has been implemented in all public areas. Please ensure you maintain a minimum of 2 meters between other guests and staff.
  • Room Service orders will be delivered to your door at no extra cost. You are kindly asked to take this from the trolley/table place outside your door into your room. Please leave the tray outside the door of your room for collection.
  • Face masks are compulsory when walking around the building unless when sat at a table.

Our staff are taking extreme measures to ensure the highest levels of hygiene standards are maintained throughout all areas of our hotels and offices. In some areas, changes have been made to our service offering to minimise the risk of cross-contamination.

Contact

For more clarification, you can contact us at enquiries@westonemanor.com or call us on 01604 739 955.

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